Express Inn, Santa Ana

The hotel room was spacious and cozy, exceeding our expectations. However, the location was not ideal for leisurely walks, yet close to Disneyland. The service was exceptional with a complimentary hot breakfast and friendly, helpful staff. The dining experience was satisfactory with a mix of hot and cold food options. Overall, it was more wonderful than expected, offering a completely affordable price for such a nice suite.

I found the hotel to be a mixed bag. The rooms were clean and spacious, with comfortable beds, but the lack of proper AC made it uncomfortably hot and muggy. The service from the staff was friendly and helpful, although there were some issues with locating vehicle owners. The location was convenient for reaching various places, but the surrounding cement walls were not visually appealing. The dining experience was hit or miss, with both positive surprises and disappointing food options. I enjoyed some of the facilities provided but felt there was room for improvement. Overall, a decent stay with some highs and lows.

The hotel was advertised as being close to the pool, but in reality, it was facing a warehouse with bright lights. The rooms were large but the curtains had to be kept closed due to the external light. The service was considerate and accommodating, even waiving the parking fee. The location was convenient for driving to nearby attractions, although lacking good walking areas. The dining experience had its drawbacks with limited options and some confusion over vegetarian dishes.